Quality assurance



W. Edwards Deming


Quality assurance

LSB currently monitors and improves the quality and efficiency of educational, research and scientific work. Our key task is to establish the mechanisms of current monitoring, quality assessment and work efficiency, primarily on the basis of self-evaluation, with all students and employees participating.

Quality of work is under a systematic, structured and continuous supervision. The Management and the Senate are responsible for quality assurance. Quality Commission has been elected for the execution of self-evaluation.

The self-evaluation of the study process is carried out on a day-to-day basis. The study process and stakeholders’ responses are constantly monitored and where necessary immediate action is taken, when a deviation from the desired status is identified. Continuous communication with the stakeholders provides us with feedback and at the same time enables us to regularly introduce improvements.

Parties liable for the evaluation are as follows

  • students and graduates,
  • higher education lecturers and co-workers,
  • professional and administrative staff,
  • school management,
  • employers’ representatives,
  • graduates employed after the expiration of 2-3 years after recruitment.

Instruments of evaluation are school documentation data

  • questionnaires to students at the end of course, academic year and after graduation,
  • questionnaire for higher education lecturers and co-workers,
  • questionnaire for mentors of practical training and for representatives of companies,
  • questionnaire for professional staff and representatives of school management,
  • questionnaire for managers of companies and organizations where graduates are employed.

Moreover, feedback on our work is obtained regularly, on the basis of interviews with the stakeholders, communication on forums created for that purpose on the portal www.e-studij.eu and personal correspondence with the stakeholders.

Each year we analyze the gathered data on

  • enrolled students, duration of study, employment,
  • study programmes,
  • performance according to the subjects taken,
  • higher education lecturers and co-workers and their effectiveness in the implementation of subjects,
  • practical training success,
  • teaching methods,
  • study literature and materials,
  • organizational forms of programme implementation,
  • methods of evaluation,
  • research activity of academic staff,
  • relations and atmosphere at the Institute,
  • equipment and facilities, and
  • extracurricular activities.

The result is a self-evaluation report assessing the strengths, weaknesses and opportunities, and is the basis for changes and improvements. Once a year it is dealt with by the Senate of the higher education institute and published on the institute website.

The Quality Assessment Commission consists of teaching and non-teaching staff, and students. Each employee performs an evaluation of his/her work and workplace, while the chairs of organizational units perform an evaluation of their units. All data is submitted to the Quality Commission which then processes it and produces a self-evaluation report. The report is then presented to all employees and published on the LSB website.